Age Of Conversation 2- They Just Don't Get It
July 9, 2009 in General Information
As a recent contributor to the Age of Conversation 2 “Why Don’t They Get It?”, I thought I would provide some little summaries of the the articles this remarkable book contains (You can order a copy of Age of Conversation 2 here, all proceeds go the the children’s charity Variety)
They Just Don’t Get It by Pet Campbell www.petsgardenblog.com
Pet Campbell writes about an experience of poor customer service, which I’m sure we all know too well. Pet writes about the shift that seems to have occurred from servicing customers as if they were important, to the attitude that the customer is an irritant.
I would love to hear your thoughts, please leave a comment.
